Our added value in the customer service
In recent years, Drilling Co dedicated important resources to the development of its technical office. This allows us to offer our customers considerable advantages in terms of:
- Preventive check of the incoming material in synergy with the Quality Service
- Processing of CAD math data for the creation of the “tool paths” necessary for the execution of the holes. Our CAD CAM software can handle files of the following formats: STEP (.stp), PARASOLID (.x_t), CATIA (.catpart), CIMATRON (.elt). The sending of files is handled in synergy with the customer via e-mail (for files smaller than 5 mb) or via Wetransfer (hyperlink) for larger files.
- Definition of work strategies and delivery planning
- Interfacing with the customer to find the best technical and operational solutions and providing essential feedbacks during the progress of each order